Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days.
- Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
- Spain: 5–10 business days
- Europe: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping on selected orders or promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (when available).
Delays
While we strive to meet the estimated delivery times, unexpected delays may occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We will be happy to assist you.